For UK independent convenience retailers

The back office your shop never had.

01Rotas, payroll & people

02KPIs, stock & margin

03AI briefings in plain English

RetailAce is the management system I built for my own shop. It now runs four stores, every day. Not a software company guessing at your problems — a retailer who had them.

Email Paul See what it does

The RetailAce tool grid — rota manager, KPI dashboard, promo buy-up and more — real screenshots throughout — this is the live system

What it does

It started as one tool. Now it’s the lot.

Grouped into four jobs, so you don’t have to read a feature list.

Rotas, payroll and people

Build the week's rota, lock it, export payroll. New starters enter their details and sign their contract online — rota record, payroll form and login are created for them. Training gets recorded. Today's jobs land on whoever's on shift.

Rota Manager — weekly scheduling, templates, payroll export

Employee portal — staff check their rota, holiday left, request time off

Onboarding — offer letter, starter form, contract, rota — end to end

Staff training register — modules, tracking, sign-off, certificates

Shift task lists — daily tasks, allocated to a shift, ticked off in the app

Know your numbers before your accountant does

Sales, customers, availability, margin and stock value — per store, against the same day last week. Transaction-level basket analysis from the till: busy hours against the rota, what sells together, margin per basket.

KPI Dashboard — sales, targets, store analytics

Stock & margin intelligence — stock value, availability, where margin's leaking

Basket analyser — busy hours vs the rota, what sells together, margin per basket

Buy better, waste less

Give it a budget and it works out where the cash earns most each promo cycle — which lines to buy up before the price changes, how many cases, ranked by return. No money tied up in stock that doesn't pay it back. It also flags SKUs where switching between price-marked and standard pack earns more cash margin.

Promo Buy Up — puts your cash where the return is, every cycle

PMP vs standard pack checks — which pack earns more cash margin, SKU by SKU

Weekly order tool — case sizing & forecasting

Margin & multibuy calculators — quick maths for managers: blended multibuy, price-from-cost

Promo Buy Up — recommend lines to buy before promotions end, against a set budget — £2,000 budget in — 147 cases recommended, ranked by ROI

Weekly executive report — an AI-written narrative summary of the week's trading — Monday's report — written by the system, not typed up on a Sunday night

Ask the shop a question, get a straight answer

Every morning, a briefing: what happened yesterday, what needs doing today. Every Monday, a written report that reads the week back to you — what dropped, why, and what to do about it — or press play and watch it as a narrated video, graphics and all. And a Telegram bot that answers questions about the business in plain English, from your phone, at the cash and carry.

Daily & weekly AI briefings — emailed each morning

Weekly report video — narrated presentation, about 2½ minutes

Telegram bot — “Show me the sales trend over the last 6 weeks?”

One list of what actually needs doing

Exception reporting. Anything that needs looking at gets flagged — out-of-stocks, margin slips, promo deadlines — plus weekly jobs like random stock counts. If it's not on the list, it doesn't need you.

Stock health — out-of-stocks, counts, lost-sales estimates

Margin — below-RRP lines, compression alerts

Range & promo — order deadlines, data refreshes

Custom tasks — one-off or recurring, per store

Workspace — 15 open tasks across stock health, margin, range and promo, and custom — 15 open tasks — the ones left too long flagged as stale

Plus the everyday stuff

POS posters & shelf-edge labels — pick a style, batch-print as PDF

Social media generator — ready-to-post copy for Facebook & Instagram

Store calculators — margin, PMP checks, price-from-cost

Forms, guides & store procedures

The story

Built by a retailer, for retailers.

23stores we ran together for private-equity investors

4stores RetailAce runs today — mine, and my partner's three

7days a week it's in use — this isn't a demo

I’m Paul. I run an independent convenience store. Before that, my business partner and I spent years running a 23-store group for private-equity investors — so I know what a proper head office gives you, and what it costs.

When I went back to being independent, none of that existed at my size. The software out there either did one job, or cost more than it saved, or was built by people who’ve never cashed up on a Friday night. So I built my own, using AI to do the heavy lifting on the engineering.

RetailAce started as the system for one shop. My partner runs three stores of his own, and it runs those too. Four stores, every day — rotas, payroll, KPIs, ordering, the lot. Nothing on this page is a mock-up of what it might do one day. It’s what it did this morning.

— Paul · KPM Convenience Ltd

Custom builds

Need something your EPOS can’t do? I can build it.

RetailAce is the proof. The same approach — AI doing the engineering, a retailer doing the thinking — works just as well on one-off problems. If there’s a job in your business that lives in a spreadsheet, a notebook or somebody’s head, it can probably be a tool.

The report your symbol group doesn’t give you

The calculation your manager keeps doing on the back of a till roll

The question you ask every Monday that takes an hour to answer

How it works

Email me the problem

In your own words. No spec needed.

We talk it through

Retailer to retailer. I'll tell you straight if it's not worth building.

I build it, you try it

Tested the same way RetailAce was — in a real shop, on a real week.

Email Paul about a custom build

If any of this would help your shop, email me.

It goes straight to me, not a sales team — there isn’t one. Tell me about your shop and what’s eating your time, and I’ll reply myself.

paul@kpmconvenience.co.uk